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Reference

The Risenoow reference section collects the facts you look up again and again: what each word means, what each stage and score tells you, which languages and browsers work, and how to fix common problems. Use it alongside the step by step guides for employers and candidates.

Where: Help Center, Reference tab

Who it is for: Employers and candidates

Time needed: A minute per page

  • Glossary

    Every product term in plain English, from AI reviewed to Voice language.

    Open the glossary

  • Application stages

    New, AI reviewed, In review, Shortlisted and Declined: what moves an application and who is told.

    See the stages

  • Scores explained

    Overall match, CV fit, interview average, technical interview and the candidate's own CV score.

    Read about scores

  • Languages

    The 23 written languages and the 7 spoken interview languages, and how they work together.

    See the languages

  • Keyboard shortcuts

    Search with Ctrl+K, move between tabs with the arrow keys and reorder questions without a mouse.

    See the shortcuts

  • Privacy, data and recordings

    What is stored, who sees it, consent, how long recordings are kept and how deletion works.

    Read the privacy guide

  • Browsers and devices

    What you need for the voice interview and the technical interview: browser, microphone, camera and connection.

    Check your setup

  • Troubleshooting

    Fixes for the problems employers and candidates meet most often, with the exact message you see.

    Fix a problem

  • Frequently asked questions

    Short answers to the questions people ask most, grouped for employers and candidates.

    Read the FAQ